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Privacy Policy

Last Updated: 13-Nov-2025

Welcome to Zen Financial Services (hereinafter may be referred to as “Zenfis”, or “we”, or “our”, or “us”).

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or engage with our bookkeeping and accounting services.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

When you contact us or use our services, you may provide:

  • Name

  • Email address

  • Phone number

  • Business name and address

  • Accounting or bookkeeping-related information you choose to share

  • Any documents you upload or send to us for service purposes

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages viewed and time spent

  • Basic analytics (e.g., Google Analytics)

This helps us improve the website experience and understand how visitors use our site.

2. How We Use Your Information

We use the information collected to:

  • Provide bookkeeping and accounting services

  • Respond to your inquiries and communicate with you

  • Maintain and improve the website

  • Send service-related updates

  • Ensure compliance with legal and regulatory obligations

We do not sell, rent, or trade your personal information with anyone.

3. How We Protect Your Information

We take data security seriously.

Your information is stored securely, and we use reasonable technical and administrative measures to protect it from:

  • Unauthorized access

  • Loss or misuse

  • Alteration or disclosure

However, no method of online transmission is 100% secure. We cannot guarantee absolute protection, but we continuously work to strengthen our safeguards.

4. Sharing Your Information

We may share your information only in the following situations:

  • With service providers who assist us in delivering bookkeeping services (e.g., secure cloud accounting platforms like QuickBooks Online).

  • When required by law, regulation, or legal process.

  • With your explicit consent, if needed for certain services.

We do not engage with any advertiser or third party to directly sell your data to them.

5. Cookies & Tracking Technologies

Our website may use cookies or analytics tools to improve your browsing experience.

Cookies help us understand how visitors use our site so we can improve speed, layout, and content.

You can adjust your browser settings to block or delete cookies at any time.

6. Your Rights

Depending on your location, you may have rights to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Object to certain forms of data processing

To exercise these rights, email us at hellozenfis@gmail.com.

7. Data Retention

We may retain your information only for as long as necessary:

  • To provide services

  • To comply with legal and tax requirements

  • To maintain business records

When information is no longer needed, it is safely deleted or anonymized.

8. Third-Party Links

Our website may contain links to external sites.

We are not responsible for the privacy practices or content of these websites. Please review their policies separately.

9. Children’s Privacy

We do not knowingly collect personal sensitive information from children under the age of 18

10. Updates to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

Zen Financial Services (Zenfis)

Email: hellozenfis@gmail.com

Website: https://www.zenfis.in/